Filtering appointments

Overview of filtering appointments

Appointments can be filtered to display a subset of appointments. Use the Filter by drop-down menu in the upper, left-hand area of the Scheduling screen to filter appointments by:

  • People
  • Resources
  • Event type

Filtering by people

  1. On the Scheduling screen, click the Filter by drop-down menu, and select People.

  2. Select the check box next to the desired provider(s) to see appointments assigned to the provider(s).

    Colors for providers can be adjusted within the Setup menu. See: Creating new users for more information.

Filtering by resource

  1. On the Scheduling screen, click the Filter by drop-down menu, and select Resources.

  2. Select the check box next to the desired resource(s) to see appointments assigned to the resource(s). 

    To color code the appointments by appointment type, but keep the filtering by provider or resource, click the Color by appointment type check box.

Filtering by event type

  1. On the Scheduling screen, click the Filter by drop-down menu, and select Event type.

  2. Select the check box next to the desired event type(s) to see appointments assigned to the event type(s).

    Event type colors can be adjusted within the Setup menu. See: Setting up event types for more information.

Filtering by appointment status

  1. On the Scheduling screen, click the Status drop-down menu.

  2. Select a status option to see only events with the designated status. Status descriptions include:


StatusDescriptionAdditional Information
<Active>Displays all appointments which are not Cancelled or No show, as well as Cancelled/No Show appointments which still require rescheduling.See: Changing appointment status.
<Inactive>Displays Cancelled or No show appointments (which have already been rescheduled or do not require rescheduling), as well as Deleted appointments. 
ConfirmedDisplays firmly established appointments.
TentativeDisplays unconfirmed appointments.
No ShowDisplays appointments for patients who neither kept nor cancelled their appointment.See: The Needs action panel.
CancelledDisplays appointments that will not take place.
Left MessageDisplays appointments in which a communication was left for a patient who could not be contacted directly.
ArrivedDisplays appointments in which a patient is in the waiting room.See: In-clinic monitoring.
In progressDisplays appointments which are currently taking place.
CompletedDisplays appointments which are finished.

The appointment status filter can be applied on top of other filters (e.g. people, resource, event type). See: Editing existing appointments for more information.