{"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"Overview","type":"text"}]},{"type":"paragraph","content":[{"text":"The ","type":"text"},{"text":"Needs action","type":"text","marks":[{"type":"strong"}]},{"text":" panel shows details of appointments which require follow-up action, including:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Unconfirmed appointments occurring within 2 business day or fewer (configurable)","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Appointments for which the patient has, via an automated reminder, requested rescheduling","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Cancelled","type":"text","marks":[{"type":"strong"}]},{"text":" or ","type":"text"},{"text":"No show appointments ","type":"text","marks":[{"type":"strong"}]},{"text":"requiring rescheduling","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Incoming online bookings","type":"text"}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Viewing the ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"Needs action","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":" panel","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click on a notification badge next to the ","type":"text"},{"text":"Scheduling","type":"text","marks":[{"type":"strong"}]},{"text":" button on the main toolbar to view the ","type":"text"},{"text":"Needs action ","type":"text","marks":[{"type":"strong"}]},{"text":"panel.","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"width":196,"id":"548e8a81-ea77-422d-af56-b5f0b753801a","collection":"contentId-13434906","type":"file","height":85}}]},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"__confluenceADFMigrationUnsupportedContentInternalExtension__","text":"","parameters":{"cxhtml":"

The number on the red badge is the number of appointments requiring confirmation or rescheduling. The number on the blue badge is the number of incoming bookings made online that require requester verification.

","block-inline":true,"nestedContent":{"type":"doc","content":[{"type":"panel","attrs":{"panelType":"success"},"content":[{"type":"paragraph","content":[{"text":"The number on the red badge is the number of appointments requiring confirmation or rescheduling. The number on the blue badge is the number of incoming bookings made online that require requester verification.","type":"text"}]}]}],"version":1}}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"For each badge, a slide-out panel will display details of the appointments requiring action. They are color-coded by status. Click on the status filter buttons to show or hide appointments by status.","type":"text"},{"type":"hardBreak"}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":43.0},"content":[{"type":"media","attrs":{"width":1031,"id":"d1d9984d-fa40-48a4-b777-2a9c3a77830b","collection":"contentId-13434906","type":"file","height":1922}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Close the panel by clicking on the notification badge again.","type":"text"}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Rescheduling from the ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"Needs action","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":" panel","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"Needs action ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":"panel, right-click on a cancelled or no-show appointment, and select ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"Reschedule","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":". ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"Create event","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":" dialog box, ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"adjust the date, time, and duration","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"link","attrs":{"href":"https://blueprintoms.atlassian.net/wiki/spaces/BPUG21/pages/491609"}}]},{"text":" as needed. Click ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"type":"status","attrs":{"color":"neutral","style":"bold","text":"Update event","localId":"fe39b4e9-cd25-43da-a744-1cdf74c97ae0"}},{"text":".","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"__confluenceADFMigrationUnsupportedContentInternalExtension__","text":"","parameters":{"cxhtml":"

All of the details from the original appointment are copied automatically. The original appointment remains as is (i.e. Cancelled or No show), but is removed from the Needs action panel once the new appointment is saved.

","block-inline":true,"nestedContent":{"type":"doc","content":[{"type":"panel","attrs":{"panelType":"success"},"content":[{"type":"paragraph","content":[{"text":"All of the details from the original appointment are copied automatically. 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Only one event can be pinned per user at a time. Having an event pinned only affects your login session, and not anyone else's; the event still exists in the schedule with all its properties while it's pinned.","type":"text"}]}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph"},{"type":"bodiedExtension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"panel","parameters":{"macroParams":{"titleColor":{"value":"white"},"titleBGColor":{"value":"#3F66A0"},"title":{"value":"On this page"}},"macroMetadata":{"macroId":{"value":"fe63577a-1f28-4f9b-a97f-01a794a203e8"},"schemaVersion":{"value":"1"},"title":"Panel"}},"localId":"c6c73d7f-0b9c-46c9-ad8c-70347543c622"},"content":[{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"toc","parameters":{"macroParams":{},"macroMetadata":{"macroId":{"value":"c9a9b63f-e071-4088-a91a-38018c129def"},"schemaVersion":{"value":"1"},"title":"Table of Contents"}},"localId":"f6d0dfe6-832b-4bf4-b819-d79ff02c5d84"}}]},{"type":"paragraph"},{"type":"bodiedExtension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"panel","parameters":{"macroParams":{"titleColor":{"value":"white"},"titleBGColor":{"value":"#3F66A0"},"title":{"value":"Related pages"}},"macroMetadata":{"macroId":{"value":"2444c001-9a68-4f86-8d63-642c14dcae1b"},"schemaVersion":{"value":"1"},"title":"Panel"}},"localId":"7480bf27-3f31-40a9-9536-5987b49fc865"},"content":[{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"contentbylabel","parameters":{"macroParams":{"showLabels":{"value":"false"},"showSpace":{"value":"false"},"sort":{"value":"title"},"cql":{"value":"label = \"appointment_scheduling\""},"labels":{"value":"appointment_scheduling"}},"macroMetadata":{"macroId":{"value":"4d6f145c-ef00-4847-b0fc-7736685582b0"},"schemaVersion":{"value":"4"},"title":"Filter by label (Content by label)"}},"localId":"9aecb4ff-e93c-453c-889a-3ed0d18ef72e"}}]},{"type":"paragraph"}]}]}],"version":1}

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