Recalls, collectively, are a tool to prompt clinic staff to contact patients to follow up about any recommended procedures, treatments, or tests discussed during their last appointment.
Example recalls are:
You have not seen a patient in the past year
To follow up with a patient
A patient's loaned hearing aid is due
A patient's hearing aid is now 4 years old
A patient's hearing aid warranty is about to expire
You simply want to remember to call a specific patient
Viewing the list of recalls
Click the Recalls button on the main toolbar. The Recalls screen shows a list of patients due for recalls along with patient Telephone number, Recall type, Location,Assignee, and Notes.
The red bubble icon next to Recalls indicates how many Required recalls are overdue. ARequiredrecall will appear in theRequires Actionbadge if it is markedRequired, due within 7 days (or overdue), and the patient does not have an appointment scheduled within the next 30 days. Recalls which are notRequiredwill never appear in theRequires Actionbadge.