Battery club
Tracking using the recall module
You can add these clients into a recall group so you know exactly when to send free batteries:
Use the Recalls module accessible on the main toolbar at the left side of the screen
Click on the Add recall button at the bottom of the screen
Select a patient that will need to be sent free batteries
Choose the recall date
Title the recall reason as "Battery Club" or as anything you would like, click Save
The recall type drop-down list will include the recall reason you just created
When you input recall reasons you will want to be consistent with capitalization, so all recalls end up in the same group (for example, "Battery" and "battery" will be added as two separate categories).
Tracking using a patient group
To create a patient group:
Go to the general Marketing tab on the left side of the screen
Select the Patient groups tab at the top of the screen
Select
at the bottom of the screen
Choose a group name, like "Battery Club"
Click Create, click yes when asked to proceed
Now, when you open a patient and go to their marketing tab on the right side of the screen
Click the
button at the bottom of the screen
Select "Battery Club” group.
Track using the patient journal
Create a journal entry called “Battery Club.”
Then, you can then create a new journal entry by :
Going to the patient's Journal tab
Click on
Use the drop down box to select “Battery Club” as your journal entry type
Input the date they will need to be sent free batteries as the journal entry date at the bottom and click Save.
Now, you will be able to run a list of patients with free batteries by:
Creating a marketing campaign
Under the selection criteria, set the primary filter to “journal entries”
Select the “Battery Club” journal type and see a list of who is receiving free batteries within the date range you select.
You can also run the Journal Entries Report.
Tracking using the patient note
To add a patient note:
Highlight the patient within the Patient Browser
Go to the patient drop-down menu at the top of the screen and choose Edit note.
When done entering information, click Save.
When you highlight the patient again, you will see this information on the browser and within the patient summary screen.
For “Send Batteries” options, you can follow the exact same process in any of the options for “Batteries Expire.”