Delivering repair/L&D orders

Delivering repaired hearing aids or items

1. Locate the item you wish to deliver by by doing one of the following:

   • Open the patient's file, and click the patient's Hearing aids tab.
   • Click ORDERS on the main toolbar to view the Aid orders screen. 
2. Deliver the repaired or replaced item (which should be in Received or Checked status) by right-clicking its row and selecting Deliver item.

3. In the Create invoice(s) screen, make any necessary adjustments. See: Adjusting an order for more information.

   Click the BACK button on the Cost allocation tab, to navigate to the Order items tab in order to add additional items to the sale. 

Creating invoice(s)

1. On the Create invoice(s) screen, on the Cost allocation tab, click CREATE INVOICE(S).

   QuickBooks

   Invoices for the patient and any insurers involved are created in QuickBooks.
   Invoices for the patient and any insurers involved are displayed for receiving/applying payment, applying available credit, saving, or printing. A journal entry recording the hearing aid delivery is created for the patient, and the transaction appears on the patient’s Sales history tab. The delivered hearing aid or orderable item no longer shows on the Aid Orders screen, found by clicking the ORDER button on the main toolbar.