Document management
See: Emailing documents and Faxing documents for additional document options.
Categorizing documents (v4.8.0)
We have implemented an enhanced workflow within the Documents tab, enabling documents to be organized into folders according to their designated Category. This updated structure streamlines document management by grouping related files, thereby improving both searchability and efficiency. Additionally, documents can now be easily moved between categories using a drag-and-drop feature.
Upload documents
In the patient's Documents tab, click the Upload button and select the file you wish to upload. Alternatively, drag-and-drop a file into the Documents pane.
The Add document dialog will appear. In it, set the title, the document category, and optionally the other settings as well.
Click Save.
Viewing documents
In a patient's Documents tab, right-click on the document and select View. Alternatively, double-click on the document. A view of the document will open in a new tab.
When viewing a document, use the tool bar at the top of the screen to save, print, search, zoom, or rotate.
Printing documents
In the patient's Documents tab, right-click on the document and select Print.
Confirm the printing settings and complete the print.
Editing a document's title, category, status, description, or Display in audiology status
In the patient's Documents tab, right-click on the document and select Properties.
The Edit document properties dialog will appear. In it, make any changes needed.
Click Save.Â
Document categories can be configured at Setup > Documents > Categories.
Changing document status
In a patient's Documents tab, right-click on the document, select Change status, and select a new status from the Change status sub-menu.
Document statuses can be configured at Setup > Document > Status.
Downloading documents
In the patient's Documents tab, right-click on the document and select Download copy.
The Save dialog will appear. In it, choose a place to save the file, and name the file.
Click Save.
Deleting documents
In the patient's Documents tab, right-click on the document and select Delete.
The Confirm operation dialog box will appear. Click Yes to confirm the operation.
Deleted documents will be moved to the 'Deleted' section unless they are permanently removed.
Documents that have been deleted still contribute to storage fees. However, documents that are permanently deleted will no longer count toward storage usage. Documents | Checking Document Storage
Permanently delete documents (v4.8.0)
In the patient's Documents tab, select the Deleted option to access all previously removed documents.
R-click a previously removed document and select delete permanently.
If a document was deleted in error, you can R-click > restore.
Documents that have been permanently deleted cannot be recovered. Only the document title will remain visible, and its contents will no longer be accessible.
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