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Tracking using the recall module

You can add these clients into a recall group so you know exactly when to send free batteries:

  1. Use the Image Removed Recalls module accessible on the main toolbar at the left side of the screen
    Image Added
  2. Click on Image Removed at the Add recall button at the bottom of the screen
  3. Select a patient that will need to be sent free batteries
  4. Choose the recall date
  5. Title the recall reason as "Battery Club" or as anything you would like, click 
    Status
    titleSave
  6. The recall type drop-down list will include the recall reason you just created


Tip

When you input recall reasons you will want to be consistent with capitalization, so all recalls end up in the same group (for example, "Battery" and "battery" will be added as two separate categories).

Tracking using a patient group

 To create a patient group:

  1. Go to the general Marketing tab on the left side of the screen
  2. Select the Patient groups tab at the top of the screen
  3. Select  at the bottom of the screen
  4. Choose a group name, like "Battery Club"
  5. Click Create, click yes when asked to proceed
  6. Now, when you open a patient and go to their marketing tab on the right side of the screen
  7. Click the  button at the bottom of the screen
  8. Select "Battery Club” group.

Track using the patient journal

Create a journal entry called “Battery Club.”

Then, you can then create a new journal entry by :

  1. Going to the patient's Journal tab
  2. Click on
  3. Use the drop down box to select “Battery Club” as your journal entry type
  4. Input the date they will need to be sent free batteries as the journal entry date at the bottom and click 
    Status
    titleSave
    .

 Now, you will be able to run a list of patients with free batteries by:

  1. Creating a marketing campaign
  2. Under the selection criteria, set the primary filter to “journal entries”
  3. Select the “Battery Club” journal type and see a list of who is receiving free batteries within the date range you select.
Tip

You can also run the Journal Entries Report. 

Tracking using the patient note

To add a patient note:

  1. Highlight the patient within the Patient Browser
  2. Go to the patient drop-down menu at the top of the screen and choose Edit note.
  3. When done entering information, click
    Status
    titleSave
    .
  4. When you highlight the patient again, you will see this information on the browser and within the patient summary screen.
Note

For “Send Batteries” options, you can follow the exact same process in any of the options for “Batteries Expire.”



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