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fixed title to make it consistent with our use of Chat as a proper noun elsewhere
Notifications
To indicate an incoming message, the bubble will flash in green five times and then remain a solid color. Click on thebubble to open the dialog box.
Any unread messages will appear with green text until viewed. To view an unread message, click on the green text.
Conversation List
If multiple conversations are in progress, there will be a list in the conversation dialog box. Click on any conversation to respond or to view the messages.
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Chat conversations are stored only temporarily. They are retained if the user logs off the Blueprint OMS application, but are deleted if the application is closed completely. |
Starting a new conversation
- To start a new conversation, click the button
- Select a name from the user list, or use the quick find to search for a name. Optionally, click multiple names to start a group chat.
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3. Click .
One-on-One Conversation
- Click the button.
- Select a name from the user list, or use the quick find to search for a name.
- Click .
- Type your message to the selected user in the lower section of the dialog.
- To send the message, do one of the following:
- Press ENTER or SHIFT + ENTER according to the instruction from the empty message field.
- Click the button.
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Group Chat
- Click the button.
- Click multiple names to start a group chat. Optionally, give the group chat a topic.
3. Click .
4. Type your message to the selected users in the lower section of the dialog.
5. To send the message, do one of the following:
- Press ENTER or SHIFT + ENTER according to the instruction from the empty message field.
- Click the button.
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