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An alternate contact can be added to a patient's file for correspondence or billing purposes. |
Entering an alternate contact
- On the Patient browser tab, open the patient’s file.
- Click the Details tab.
- Click the Alternate contact tab.
Enter the alternate contact's Title, First name, Last name, Relationship to patient, and Telephone (home) number.
Click Update.
Tip Check the
box to flag the alternate contact as the primary contact. The alternate contact will then appear on the patient's Summary screen, in red at the bottom of the Contact details tab, in the Patient address box on the Patient browser, and in the notes field when scheduling the patient for an appointment.Status title Is alternate primary contact?
Using alternate address for billing
- From the patient Details tab, click the Alternate contact tab.
- If an alternate contact's Title, First name, Last name, Relationship to patient, and Telephone (home) number have been entered, alternate address information can be stored. Enter a Street, City, Country, State/Province, and Zip/Postal Code.
- Check the
box.Status title Use alternate contact for billing - Click
.Status title Update
Updating alternate contact information
On the Patient browser tab, open the patient’s file.
- Click the Details tab.
Click the Alternate contact tab, and adjust any of the alternate contact's information.
Click
to save the changes.Status title Update Note The
button undoes any recent changes made to the patient's details, prior to the last update of information.Status title Revert
Deleting an alternate contact
On the Patient browser tab, open the patient’s file.
- Click the Details tab.
- Click the Alternate contact tab.
- Click
at the bottom of the screen.Status title Delete - Close and reopen the patient's file to view the change.
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