Page Comparison

Receiving repaired hearing aids or items

Do one of the following:

• Click the

  Status
  title Orders

•  button in the main toolbar.

Receive the hearing aid or orderable item by doing one of the following:

• Then, in the Aid orders screen, right-click on the entry corresponding to the repair/L&D order, and select Receive item or Receive item(s) with bill.

• In the Hearing aids tab of the patient whose order is being received, right-click on the entry corresponding to the aid that was repaired or replaced, and select Receive item or Receive item(s) with bill.

Receiving repaired

items without a bill

1. In the Receive aid(s) screen, click in the Serial field to adjust the serial number if necessary.

2. Optionally, click in the Battery field to adjust the battery size from the drop-down menu, click in the Warranty expiry and L&D Warranty fields to select the desired date from the calendar, click in the Color field to designate a color, and click in the Notes field to enter additional information.

3. To save the changes, click out of the cell, or click Enter on the keyboard.

4. Click Save. 

   Tip
   The Status title Scan serial#(s) button will automatically generate the serial number, if the aid/item package is scanned using a barcode reader. Click Ok when done performing the scan.

   
   

   Note
   The received aid or item appears in the patient's Hearing aids tab and within in the Aid orders screen, found by clicking the Status title Orders button on the main toolbar. A journal entry records that the aid or item has been received.

   
   

Receiving repaired

item(s) with bill

1. In the Receive aid(s) screen, enter the Invoice # from the manufacturer. Optionally, click the Location drop-down menu to adjust the location, and click the Invoice date field to select the desired date from the calendar. 

   

2. Click in the Serial field to adjust the serial number if necessary.

3. Optionally, click in the Battery field to adjust the battery size from the drop-down menu, click in the Warranty expiry and L&D Warranty fields to select the desired date from the calendar, click in the Color field to designate the color, and click in the Notes field to enter additional information.

4. Optionally, click in the Cost field to adjust the manufacturer price. 

   Tip
   The default cost (manufacturer price) for the aid can be adjusted in the Setup menu. See: Setting up repairs for more information.

   
   

5. To save the changes, click out of the cell, or click Enter on the keyboard.

6. Optionally, add additional expense items by clicking in the Expense account field, within the Expense items panel, and selecting an account from the drop-down menu. Click in the Description field to type an item description. Click in the Cost field to enter item cost. To save the changes, click out of the cell, or click Enter on the keyboard.

   

   Tip
   Add more than one To add another expense item, by clicking click into another Expense account field.

   
   

7. Click Save.

   Tip
   The Status title Scan serial#(s) button will automatically generate the serial number, if the aid package is scanned using a barcode reader. Click Ok when done performing the scan.

   
   

   Note
   The received aid or item appears in the patient's Hearing aids tab and within the Aid orders screen, found by clicking the Status title Orders button on the main toolbar. A journal entry records the aid has been received.