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Changing the status of an appointment
To change the status of an existing appointmentEditing appointment details
- In the Scheduling tab, right-click on the appointment select Edit details.
- The Edit event details dialog box will appear. In it, update the details as needed.
- To save the changes, click
.Status title Update event
Reschedule
In the Scheduling tab, right-click on the appointment,
then select the desired status from the Change status sub-menu of the pop-up menu which appears (below).Changing the status of an appointment:
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By dragging and dropping the appointment
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To move an existing appointment to a different date or time, hover the cursor over the appointment until it changes to the 4-way arrow cursor (above), then click and drag the appointment to the desired date and time before releasing the mouse button. A confirmation dialog will appear, asking you to confirm that you would like to save the changes to the appointment. Selecting Yes will save the changes, and selecting No will leave the appointment as is.
By resizing the appointment
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To change the start or end time of an appointment, hover the cursor over the appropriate appointment boundary (top or bottom) until it changes to the resize cursor (figure 2.16), then click and drag the boundary to the desired time before releasing the mouse button. A confirmation dialog will appear, asking you to confirm that you would like to save the changes to the appointment. Selecting Yes will save the changes, and selecting No will leave the appointment as is.
By double-clicking on the appointment
Double-clicking on an appointment will open the Edit event details dialog box. After updating the appointment, click Update event to save the changes. Clicking Cancel will leave the appointment unchanged.
By right-clicking on the appointment
Right-clicking on an appointment and selecting Edit details from the pop-up menu, it has the same effect as double-clicking on the appointment. Under the right-click menu, you also have the ability to delete the current event by selecting Delete event .
Changing a repeating appointment
To change a repeating appointment, double click, or right click and select Edit details on any instance of the series of repeating appointment. After updating the appointment, click Update event . A confirmation dialog will appear, asking whether you wish to update only the instance being edited (This instance only) or all instances of the event (All instances). Selecting an option and clicking Ok will update the appointment(s) accordingly, and clicking Cancel will leave the appointment as is.
select reschedule.
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The rescheduling option will be visible if the appointment is today or in the past. It will be greyed out if the appointment has the status: arrived, in progress, or completed and if the time slot is in the future. |
Changing appointment status
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In the Scheduling tab, right-click on the appointment, select Change status, and from the Change status menu, set the new status.
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To hide the appointment status icons, click the
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Cancelling appointments
- In the Scheduling tab, right-click the appointment, select Change status, and set Cancelled as the new status.
- A prompt will ask if rescheduling is required.
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Do one of the following:- Click Yes. The appointment will appear under the <Active> filtered screen in white, with a colored outline, as a visual indicator that another appointment can be schedule at that time. The appointment will be added to the Needs action panel.
Click No. The appointment will appear under the <Inactive> filtered screen in white, and no reminder will be sent to the Needs action panel.
- Click Yes. The appointment will appear under the <Active> filtered screen in white, with a colored outline, as a visual indicator that another appointment can be schedule at that time. The appointment will be added to the Needs action panel.
Marking appointments No show
- In the Scheduling tab, right-click the appointment, select Change status, and set No show as the new status.
- A prompt will ask if rescheduling is required.
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Do one of the following:- Click Yes. The appointment will appear under the <Active> filtered screen in white, with a colored outline, as a visual indicator that another appointment can be schedule at that time. The appointment will be added to the Needs Actions panel.
Click No. The appointment will appear under the <Inactive> filtered screen in white, and no reminder will be sent to the Needs action panel.
Note The No show rate will appear on the patient's Summary screen.
- Click Yes. The appointment will appear under the <Active> filtered screen in white, with a colored outline, as a visual indicator that another appointment can be schedule at that time. The appointment will be added to the Needs Actions panel.
Editing appointment date and time
- In the Scheduling tab, do one of the following
- Use the mouse to drag-and-drop an appointment to the desired date and time.
Double-click an appointment. In the Edit event details dialog box, use the Date and Start time arrows to adjust as necessary, and click
.Status title update event Tip See: Setting date, time, and duration for more information.
- The Confirm operation dialog box will appear. Click
to confirm the operation.Status title Yes
Editing appointment duration
- Click the Scheduling tab.
- On the Scheduling screen, do one of the following:
- Hover the cursor over the top or bottom boundary of an appointment, and drag the boundary to the desired time.
Double-click an appointment. In the Edit event details dialog box, hover the cursor over the top or bottom boundary of the yellow highlighted appointment in the right preview panel, and use the resize cursor to drag-and-drop the appointment to the desired start or end time.
Double-click an appointment. In the Edit event details dialog box, use the Duration slider bar to adjust as necessary, and click
.Status title update event Tip See: Setting date, time, and duration for more information.
- The Confirm operation dialog box will appear. Click
to confirm the operation.Status title Yes
Editing repeating appointments Anchor Editing repeating appointments Editing repeating appointments
Editing repeating appointments | |
Editing repeating appointments |
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Repeating appointments which are linked to a patient file, are created as individual instances. Adjust patient-specific repeating appointments on an individual basis. |
- In the Scheduling tab, do one of the following:
- Double-click an instance of a repeating appointment.
- Right-click an instance of a repeating appointment, and select Edit details.
- In the Edit event details dialog box, update the details as necessary.
- Click
.Status title update event - In the Confirm operation dialog box, do one of the following:
Use the drop-down menu to select This instance only. Click OK to update only the one instance of the appointment being edited.
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If adjusting provider, location, or event type, and selecting This instance only, the specific appointment is no longer part of the repeating series. |
b. Use the drop-down menu to select All instances. Click OK to update all instances of the appointment.
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Selecting All instances will completely remove all previous appointments in the series, and re-create the series using the start date of the instance being edited. For example, if you update a repeating appointment using the third instance of a series that has five instances, the first two instances will be deleted, and the third instance becomes the first instance with four instances following it. If you want to maintain a series of repeating events with their original dates, you should either edit the first instance of the series, or edit any other instance and change the start date to the desired date (e.g. the date when the first instance occurs). This applies only when a change is made to the following event details: location, calendar, date, time, or repeat details. Changing other appointment details (e.g. description, duration, or summary) would not cause the series to be re-created. |
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i. Use the drop-down menu to select This and prior instances and click OK to update the instance of the event that was selected and all previous instances of the event.
ii. Use the drop-down menu to select This and future instances and click OK to update the instance of the event that was selected and all future instances of the event.
Changing repeat patterns
In the Scheduling tab, do one of the following:
- Double-click an instance of a repeating appointment.
- Right-click an instance of a repeating appointment, and select Edit details.
- Click
(next to Repeat).Status title Edit In the Edit repetition details dialog box, adjust the repeat pattern as needed, and click
.Status title Save Tip See: Creating repeating appointments for more information. 4. Click
5. In the Confirm operation dialog box, do one of the following:Status title update event Use the drop-down menu to select This instance only. Click OK to update only the one instance of the appointment being edited.
Warning |
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If adjusting provider, location, or event type, and selecting This instance only, the specific appointment is no longer a part of the repeating series. |
b. Use the drop-down menu to select All instances. Click OK to update all instances of the appointment.
Warning |
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Selecting All instances will completely remove all previous appointments in the series, and re-create the series using the start date of the instance being edited. |
i. Use the drop-down menu to select This and prior instances and click OK to update the instance of the event that was selected and all previous instances of the event.
ii. Use the drop-down menu to select This and future instances and click OK to update the instance of the event that was selected and all future instances of the event.
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Video tutorials:
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