Setting up Chat


This is only visible to users with an Owner role under User administration.

  1. Click  on the main toolbar.
  2. Click .
  3. Click .

When chat is enabled, the  key can be set to work in one of two ways within chat. You can decide which one suits your clinic the best.

  1. Press  to send a message and + to create a new line.
  2. Press  to start a new line and + to send a message.


will enable chat for all users and locations. Chat cannot currently be enabled on a per-location basis, but it can be disabled on a per-user basis.

By default, every user has the View chat privilege. To disable chat for a user, remove their View chat privilege by navigating to Setup > User administration > Users, right-click on a user, select Edit privileges, uncheck the View chat privilege under Basic, and finally click Update.