Page Comparison

Overview of patient Hearing aids tab

Utilize the patient's Hearing aids tab to view, add, order, receive, check, and deliver hearing aids for a patient. From the patient Hearing aids tab, generate purchase and loaner agreements, populate insurance claim forms, loan hearing aids, send aids for repair, and return hearing aids.

Adding patient existing hearing aids

1. On the Patient browser tab, open the patient’s file.
2. Click the Hearing aids tab. 
3. On the Hearing aids tab, click the

   Status
   title Add aid

   button.
4. Select Patient existing aid from the drop-down menu.

5. On the Add aid screen, click on the patient's aid within the list.

   Tip
   Select a manufacturer from the Manufacturer drop-down menu to filter the list of hearing aids. Type in the Quick Find field to search for a hearing aid by model name.

   
   

6. Optionally, click on aid options within the Options list to add these onto the hearing aid. 

   Tip
   To select multiple aid options, press and hold the Control key (Ctrl) on the keyboard while clicking the options.

   
   

7. Enter the hearing aid Side (left/right/other), Serial number,Battery size, Warranty expiration, and Purchase date. Optionally, type in the Color and/or Notes field and input the L&D Warranty. 

8. Click the 

   Status
   title Add aid

   button.

   Note
   The Add aid screen closes, and the aid is displayed on the Ordered/delivered items tab in Active Device Added status.

   
   

Editing hearing aids

1. On the Patient browser tab, open the patient’s file.
2. Click the Hearing aids tab. 
3. On the Ordered/delivered items tab, right click on the desired hearing aid.
4. Select edit details.

5. Within the Patient aid details dialog box, adjust any aid information as necessary.

   Note
   The Invoice amount field displays the manufacturer cost of the hearing aid. Invoice amount only populates for hearing aids that have been sold to the patient. See: Selling hearing aids.

   
   

6. Click Ok.

Deactivating hearing aids

1. On the Patient browser tab, open the patient’s file.
2. Click the Hearing aids tab. 
3. On the Ordered/delivered items tab, click on the desired hearing aid.

4. Right click on the aid and select Deactivate. 

   Note
   The aid is removed from the Ordered/delivered items tab and will appear when the Show inactive items button is selected in Inactive status.

   
   

Reactivating hearing aids

1. On the Patient browser tab, open the patient’s file.
2. Click the Hearing aids tab. 
3. On the Hearing aids tab, click on Ordered/delivered items tab.
4. Click on the show inactive items button .
5. Click on the desired hearing aid in Inactive status.

6. Right click on the aid and select Reactivate.

   Note
   The aid is removed from the Show inactive items tab and appears on the Ordered/delivered items tab in Active status.