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Delivering repaired hearing aids or items

Tip

Delivering a repaired hearing aid or orderable item places the aid in 'Active' status.

  1. Locate a 'Received' (or 'Checked') hearing aid by doing one of the following:

    • On the Patient browser tab, open the patient's file, and click the patient's Hearing aids tab.
    • Click ORDERS on the main toolbar.
  2. Click on an aid in 'Received' (or 'Checked') status.
  3. Deliver the hearing aid by doing one of the following:

    • Right-click the aid and select Deliver aid.

    • Click the drop-down menu below the list of hearing aids and select Deliver aid. Click Ok.

  4. In the Create invoice(s) screen, make any necessary adjustments. See: Adjusting an order for more information.

    Tip
    Click the
    Status
    titleBack
    button on the Cost allocation tab, to navigate to the Order items tab in order to add additional items to the sale. 


Creating invoice(s)

  1. On the Create invoice(s) screen, on the Cost allocation tab, click

    Status
    titleCreate invoice(s)
    .

    Info
    titleQuickBooks
    Invoices for the patient and any insurers involved are created in QuickBooks.


    Note
    Invoices for the patient and any insurers involved are displayed for receiving/applying payment, applying available credit, saving, or printing. A journal entry recording the hearing aid delivery is created for the patient, and the transaction appears on the patient’s Sales history tab. The delivered hearing aid or orderable item no longer shows on the Aid Orders screen, found by clicking the
    Status
    titleOrder
    button on the main toolbar.